Care Management is a fee-based service that connects you with an experienced care manager who partners with you to relieve the pressure of managing the care of an aging loved one.
To get more information about older adult care management, contact Wendy Herrmann at 949.435.3460, ext. 348 or e-mail her at WHerrmann@JFFS.org.
The Care Manager ensures that you or your loved one gets medical, legal, financial and other support services necessary to live safely and to enjoy the highest possible quality of life. To relieve pressure on family members, the care manager serves as your eyes and ears, providing ongoing monitoring of your family member and notifying you when any change of condition occurs.
We come to your home to personally evaluate all the areas in which your loved one may need assistance. We evaluate physical and emotional health, social activity, home safety and maintenance, need for transportation, housekeeping, meal preparation, errands, bathing, dressing, legal advisement and financial management.
The care plan is a roadmap for the future, with recommendations for how to proceed in every area. These recommendations can be implemented by family members, by the care manager, or by both. You decide how much or how little you want us to be involved.
After that, the care manager provides basic oversight of the plan, checking in with the senior on a regular basis and ensuring that all aspects of the plan are being carried out. A typical ongoing monitoring plan may consist of one home visit per month and three monthly phone calls to the family or caregiver.
In some cases, you may only need or want individual consultation sessions, rather than ongoing case management. Consultation sessions can include any family member who is involved in the care of an older adult.
When family members can't agree on major care issues, it helps to invite a neutral outside facilitator to lead one or more family meetings. The goal is to help families communicate about care issues and make sound decisions about their loved one's care.